FAQs Frequently Asked Questions

Is my initial deposit refundable?

Something came up and I can no longer go on the trip. What happens now?

If you request a refund within 24 hours after your initial deposit was paid, we will issue a refund to your original payment method. After the 24-hours has passed, your initial deposit is non-refundable under no circumstances.  


 


 

 

If for any reason you can no longer attend a trip, you will receive a partial refund, EXCLUDING the initial deposit. In order to receive a partial refund you must: 

1. Find a replacement guest before asking for a refund. 

2. You must provide written documentation to cancel your trip no later than 90 days prior to departure.

 

Your money is no longer refundable if you cancel your trip less than 90 days prior to departure AND do not find a replacement guest. 

What if I can’t make a trip payment on time?

Payment deadlines are outlined in your initial email and it is your responsibility to make these payments on time. We do understand that life happens, so you have a grace period of two days after a payment due date to make your payment.

Late Fees - First Late Payment

Late fees will be waived for your first late payment only if it's made within 7 days of the due date. After 7 days, a $25 late fee will be added to the balance. If you have selected a monthly payment plan, the fee will be applied to each payment that is late. 

If your payment is more than 14 days past due without communication, your spot on the trip will be forfeited along with all payments.

What happens if a change to accommodation or itinerary is made after I book?

Changes to accommodations are not likely, as we have carefully planned the details for every trip, however, changes may occur due to circumstances beyond our control. Changes made will always be of equal or greater value to maintain the highest possible quality for the trip.

While we will strive to ensure all trips are as advertised, reasonable changes may be made if deemed necessary or advisable for operational reasons by Married To Travel Club. In the unlikely situation that we have to make changes (such as accommodations and/or itinerary items expressly listed in the itinerary), we will inform the guest(s) booked on the trip within 1 business day.*****

What happens if a trip is canceled due to extenuating circumstances out of Married To Travel’s control?

If a trip is canceled due to extenuating circumstances that are outside of Married To Travel’s Club, control all measures will be made to provide a refund to travelers.* If a refund is not possible, a credit in the total amounts paid (including the non-refundable deposit) will be provided and valid for any future Married To Travel trip for up to 12 months after the original trip date. Note that refunds cannot be guaranteed under these circumstances.

We STRONGLY suggest that you buy travel insurance to cover unforeseen circumstances.

Do I have to share a room?

We travel as a family. We aim to appeal like-minded travelers who enjoy the experiences and adventures of traveling abroad with people they can vibe and relate to. Part of the experience is making sure our travelers don't feel isolated or left out of interactions, which is why we carefully pair you with another traveler. Our group chats are a great way to get to meet the other travelers beforehand and get comfortable with them before the trip.

If you are traveling with a friend or partner, we will pair you with them if it is an even number (2 per room). If your group is an odd number, someone from your party will be paired with another traveler to ensure 2 per room. If you are traveling by yourself, we will pair you with someone of the same gender.

In the event we book a hotel for a trip, you can pay for the single bedroom package for an additional cost. If you are traveling with us - come with an open mind and step outside of your comfort zone! The liq will take care of the rest! You may come as strangers, but we will leave as family.

How will my booking confirmation and itinerary be delivered?

What is the age group for your trips?

You will receive a confirmation email confirming that you have paid a payment to lock in your spot on the trip. You will receive a general itinerary to the email used to make your trip payment upon purchase. Your detailed itinerary with times and addresses will be delivered via email at least 4 weeks prior to the trip.

 

 

 

Our co-ed trips range from 21-35 years old.